Radian’s Response to Coronavirus (COVID-19)

The health and safety of our employees, customers, and their families is a top priority during this unprecedented time. We thank you all for your continued partnership.

And as news about COVID-19 (Coronavirus) continues to evolve, Radian regularly monitors the World Health Organization (WHO), the U.S. Centers for Disease Control and Prevention (CDC) and other local health and government agencies for the latest updates and guidance.

In response to recent developments, we are enacting a mandatory work-from-home policy for nearly all employees company-wide.

As a result, Radian must implement changes to our mortgage insurance, title insurance, and real estate services processes. Please reference this page for all updates regarding COVID-19.

While this is a challenge that we have never faced before, we remain confident that by working together with our customers and business partners, we will successfully navigate this global crisis and emerge stronger than ever.

Mortgage Insurance

COVID-19 Frequently Asked Questions

We recognize the frequency of COVID-19 related updates may be difficult to keep up with, which is why we’ve created this FAQ to help answer the most common questions received and guide you to specific announcements and documentation should you need additional details.

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MI Announcements

Radian Announces COVID-19 Updates and Underwriting Guideline Changes

September 14, 2020

Learn more about Radian’s temporary eligibility requirements and updated guidelines.

Radian Announces COVID-19 Timeline Extensions

July 13, 2020

Radian continues to monitor and provide customers with timely information related to changes in requirements due to COVID-19.

Radian Announces Additional COVID-19 Updates

June 4, 2020

Learn more about Radian’s response to GSE announcements on Borrowers with Existing Mortgage, the Payment Deferral Program, and Self-employment Income Analysis.

Radian Provides COVID-19 FAQs and Latest GSE Alignment

May 14, 2020

In an effort to provide guidance around all of the recent changes pertaining to COVID-19, Radian has created an FAQ document. In addition, Radian is aligning with recent GSE updates that have been announced.

Radian Provides Additional Clarity Regarding Loans in COVID-19 Forbearance Plans

April 29, 2020

Given the increase in borrowers requesting COVID-19 related forbearance plans through the CARES Act, Radian has created COVID-19 policy guidance for our lenders and servicers, which supplements our Underwriting Guidelines and Origination & Servicing Guide.

Radian Covid-19 Servicer Reporting Requirements

April 10, 2020

Radian has worked in collaboration with the MISMO working group, including all MIs, to promote uniformity in servicer reporting requirements for COVID-19 related defaults, forbearance and loss mitigation workouts.

Latest GSE Alignment and Changes to MI Eligibility

April 1, 2020

As our industry continues to grapple with impacts of COVID-19, Radian is aligning with all GSE updates, including new underwriting documentation requirements and additional flexibilities related to loan closings.

Radian Responds to Covid-19 in Support of GSE Updates

March 23, 2020

Recently Fannie Mae and Freddie Mac announced temporary origination and servicing guidelines in response to COVID-19 (Coronavirus). As our customers work to assist new and existing borrowers during this time, Radian is aligned with the GSE origination and servicing updates.

Changes to Radian Payment Process Amid COVID-19

March 17, 2020

In response to recent developments, Radian has implemented a company wide virtual work-from-home model, which is now required for our Philadelphia-based employees. As a result, Radian must implement changes to our premium payment process. These changes are effective immediately and will be in place until further notice.

Title Services

We realize that this is a time of constantly changing circumstances as the facts and forecasts related to COVID-19 continue to evolve. We want to assure you that our team is working hard to continue to provide the service you have come to expect from Radian. In these unprecedented times, our signing agent partners are following the National Notary Association’s important health and safety guidance for Signing Agents, mobile Notaries and signers/borrowers amid growing concerns over COVID-19.

In addition, we are continuing to monitor the temporary closures of county offices, impacting the ability to perform title searches and record documents. Radian Settlement Services is expeditiously reviewing the guidance of our panel of underwriters including bulletins issued by Radian Title Insurance in order to provide the most up to date information to our clients. Today, we are open for business as usual.

Our team will communicate with you on any updates or changes that may be necessary. In the meantime, please do not hesitate to contact your Radian representative and learn how we can help facilitate closings through innovative solutions.

 


Real Estate Services

Radian Supports GSE Updates in Response to COVID-19

Last updated: September 14, 2020

Recently Fannie Mae and Freddie Mac announced temporary origination and servicing guidelines in response to COVID-19 (Coronavirus). As our customers work to assist new and existing borrowers during this time, Radian and our family of companies are aligned with the GSE updates, which include temporary appraisal requirement flexibilities for loan applications dated on or before December 31, 2020.

In support of the temporary GSE appraisal requirements, Independent Settlement Services will follow the process below for all appraisal orders:
 
  • Clients should continue to place interior product orders as necessary.
  • If the appraiser cannot obtain interior access, we will reach out to the client to confirm whether a desktop appraisal is acceptable for the loan situation.
  • We will only proceed with a desktop appraisal upon approval from our clients.

 


During this challenging time, please know we are here and working hard to continue providing the service you have come to expect from us. Should you have any questions, please contact us.

Mortgage Insurance

877.RADIAN1 (723.4261)
Hours M-F 8 a.m. – 8 p.m. Eastern Time

Title Services

800.646.8258 ext. 8245

Valuation Services

877.707.1415

Appraisal Services

412.788.1740

Additional Resources

Radian's CEO Message on COVID-19

Read CEO Rick Thornberry's message to customers.

Radian COVID-19 Press Release

Radian COVID-19 Statement

Read our statement on COVID-19 Preparedness.

Read our eBulletins

Radian rate changes, guidelines, system and company policies

Read our Servicer Alerts

Radian MI Servicing and Loss Management updates