Radian Guaranty Expands Client Education Department
Company provides customized training services for 17,000 customers in
2011
PHILADELPHIA--(BUSINESS WIRE)--May. 17, 2012--
Radian Guaranty Inc., the mortgage insurance (MI) subsidiary of Radian
Group Inc. (NYSE: RDN), today announced the addition of seasoned trainer
Susan Walsh as the Southern Regional Training Manager. In this new role,
Susan is responsible for providing product training, as well as
operational and sales skills training, to Radian’s customers in the
southern United States. Susan joins Radian with more than 30 years of
mortgage experience including mortgage processing and underwriting,
sales, sales management and training. During the last 16 years, Susan
has focused on training design, development and delivery and leadership
coaching to mortgage professionals.
Susan Walsh, new Training Manager at Radian (Photo: Radian Group Inc.)
Prior to joining Radian, Susan spent ten years with Bank of America
where she held several roles supporting the consumer real estate
mortgage division. In this position, Susan had the opportunity to create
and redesign sales curriculum and continuing education materials for
mortgage loan officers and managers. In addition, Susan was part of the
team responsible for creating and implementing the first leadership
development program for all mid-level leaders in the consumer division
at Bank of America.
“We’re excited to have Susan join the client education team to serve our
lending partners in the southern part of the U.S.,” said Brien McMahon,
Radian’s chief franchise officer. “I’m proud of what our trainers have
accomplished, clearly establishing themselves as the premier training
team in the mortgage insurance industry. Training has become an obvious
value-added service for many of our customers – 17,000 trained in 2011
alone! By adding a veteran like Susan to this talented team, we’re
hoping to continue our success and exceed customers’ expectations.”
Radian’s client education department was established in 2006 to help
mortgage professionals of all experience levels stay educated and
informed. Complimentary training is offered in three format options
including in-person, instructor-led webinars and self-directed web-based
training. View
Radian’s course catalog for more information.
“As the market shifts and new challenges present themselves, it’s
important that Radian ramp up training efforts to meet customer demand,”
stated Kelli Brookman, director of national training for Radian. “Our
training group has evolved quite a bit since 2006 and we now offer fully
customized training programs for our customers. In a competitive market
environment, training is a simple way customers can get ahead, and it’s
our goal to help them do just that.”
"We have utilized Radian's training programs for years and find their
programs exceptional,” said Kris Roberts, vice president of training for
Wintrust. “The trainers are very knowledgeable and the programs are both
thorough and entertaining. Our employees come away knowing that they
learned something valuable that will aid them in performing their jobs
more effectively."
Radian Group Inc. (NYSE: RDN), headquartered in Philadelphia, provides
private mortgage insurance and related risk management products and
services to mortgage lenders nationwide through its principal operating
subsidiary, Radian Guaranty Inc. These services help promote and
preserve homeownership opportunities for homebuyers, while protecting
lenders from default-related losses on residential first mortgages and
facilitating the sale of low-downpayment mortgages in the secondary
market. Additional information may be found at www.radian.com.
Photos/Multimedia Gallery Available: http://www.businesswire.com/cgi-bin/mmg.cgi?eid=50281256&lang=en
Source: Radian Group Inc.
Radian Group Inc.
Emily Riley, 215-231-1035
emily.riley@radian.com
